United Airlines operates primarily from Terminals 1 and 2 at Chicago O’Hare International Airport (ORD), one of the busiest and most important hubs in its global network. As United’s central hub and headquarters city, Chicago plays a pivotal role in connecting passengers to hundreds of domestic and international destinations. The United Airlines ORD Terminal experience reflects efficiency, accessibility, and modern amenities that support a wide range of traveler needs. The majority of United’s domestic and international flights operate out of Terminal 1, which includes Concourses B and C. This terminal is exclusive to United and its regional carrier, United Express. The terminal layout is efficient, with Concourse B hosting check-in counters and shops in a long hall, and Concourse C accessible via an underground tunnel. The tunnel, famous for its neon light display and music, adds a unique and memorable visual experience for travelers. Check-in for United is smooth and well-organized, with self-service kiosks, baggage drop counters, and dedicated lines for Premier Access and MileagePlus elite members. United also offers mobile check-in via its app, streamlining the process for tech-savvy travelers. Security screening is generally efficient, with TSA PreCheck and CLEAR lanes available to expedite the process. Once airside, travelers can enjoy a wide range of dining, retail, and lounge options. Terminal 1 offers multiple eateries, from fast food and coffee shops to sit-down restaurants like Tortas Frontera by Rick Bayless, a favorite among frequent flyers. United Club lounges are conveniently located in both Concourses B and C, offering premium passengers access to quiet workspaces, complimentary snacks and beverages, Wi-Fi, and flight assistance. These lounges are especially beneficial for business travelers or those with long layovers. For regional and some domestic flights, United also uses Terminal 2, which is connected to Terminal 1 by a short walk. Terminal 2 is slightly older but still functional and well-equipped. In summary, the United Airlines ORD Terminal experience is streamlined and traveler-friendly. With efficient check-in, quality dining, modern lounges, and fast connections between concourses, United’s hub at Chicago O’Hare stands as a top-tier terminal for both domestic and international travel.
