I had a great experience making my holiday flight bookings at the Copa Airlines Boston Office. In contrast to web bookings, here I had the benefit of personalized guidance and prompt responses to all queries. The staff assisted me in comparing prices, tweaking travel dates for affordable fares, and informed me about Copa's in-flight services. They even suggested the most convenient seats for long-distance comfort and enrolled me in the ConnectMiles rewards program. I was flying to Costa Rica and wasn't sure what the requirements were for entry—fortunately, the staff gave me all the information regarding health forms and paperwork. It was like having a travel agent, rather than an airline representative. I departed with printed papers, traveling advice, and complete assurance regarding my vacation. This office offers a quality of service that websites simply can't provide. I will surely go back to them for future travel arrangements.