The terminal was a smooth experience for me. During check-in and luggage drop, travelers were quickly assisted by the Eva Air JFK Terminal crew. The personnel was composed and polite despite the crowds, and the line went quickly. The ground crew was professional and provided clear explanations of pricing when I had excess luggage. Boarding went just as smoothly, with boarding groups being managed clearly and announcements being made on time. It was a tidy and rather pleasant waiting room. Terminal 1 at JFK provides a hassle-free start to your EVA Air airline travel. I valued the thoughtfulness and sincere hospitality. They definitely set the tone for a relaxing flight abroad.