Hainan Airlines Wheelchair Assistance is thoughtfully designed to provide a seamless and supportive travel experience for passengers with reduced mobility. Whether you require assistance at the airport, during boarding, or upon arrival, Hainan Airlines ensures that your journey is both comfortable and dignified. From the moment you book your flight, Hainan Airlines offers personalized service. You can request wheelchair assistance during the booking process or add it later through the airline’s customer service. At the airport, trained staff are available to assist you from the entrance to the check-in counter, where you’ll receive help with documentation, seat selection, and baggage handling. Passengers using Wheelchair Assistance also benefit from priority check-in and security clearance. Mobility aids, including manual or electric wheelchairs, are transported free of charge and handled with utmost care. Additionally, airport staff are on hand to support you through immigration and guide you to the boarding gate. In-flight, Hainan Airlines cabin crew are trained to offer non-medical support, including help to and from the lavatory using onboard wheelchairs on long-haul flights. Upon arrival, assistance continues through deplaning, baggage claim, and onward travel. Flight information, gate changes, or delays are promptly communicated to ensure you stay informed throughout your journey. The airline’s dedicated customer support team is also available to address any questions or last-minute needs. With a strong focus on accessibility, Wheelchair Assistance ensures a safe, efficient, and respectful flying experience for every passenger requiring mobility support.
