Operating out of the Main Terminal of Dubrovnik Airport, Vueling Airlines DBV Terminal provides a range of practical services and amenities to its customers. The method is flexible and effective, with options for online check-in, self-service kiosks, and manned counters. For added comfort, the terminal has a VIP lounge, a variety of cafes and stores, and free Wi-Fi. Depending on the type of ticket, Vueling has different baggage policies. Support is provided for any problems, including delayed or misplaced luggage. All passengers will have a comfortable stay at the airport thanks to its accessible amenities and family-friendly zones. There are numerous parking choices, buses, and taxis accessible for ground transportation. Passengers can easily contact customer support at the neighboring Vueling office, guaranteeing a smooth travel experience through Dubrovnik Airport.
The airport, which connects both business and tourism travelers to a wide range of European locations, is situated in the village of Čilipi, about 15.5 kilometers southeast of Dubrovnik's city center. One of the major Spanish low-cost carriers known for its effective service, affordable prices, and customer-focused philosophy is Vueling Airlines, which regularly offers flights to and from Dubrovnik. The modern Main Terminal of the airport, which has seen major renovations recently to handle the growing number of travelers and improve their overall travel experience, serves as the hub for Vueling's operations in Dubrovnik.
All of the activity for passengers arriving and departing at Dubrovnik Airport occurs in the Main Terminal, which includes Terminals B and C. Inaugurated in 2017, Terminal C is mostly used for departures and features cutting-edge facilities intended to optimize passenger flow. Vueling travelers can discover a variety of amenities here, such as self-service kiosks, check-in counters, and security checkpoints that are outfitted with the newest technology to guarantee quick processing. Terminal B, which handles arrivals, has a friendly atmosphere with obvious signs and convenient access to baggage claim facilities. With a capacity of about 3.5 million people annually, the terminal itself is roomy and built to offer a comfortable experience. This capacity is indicative of Dubrovnik Airport's function as a vital hub during the busiest travel seasons, when Vueling is a key link between the Adriatic coast and important European cities.
The check-in procedure for passengers flying with Vueling is adaptable and made to accommodate various tastes. Vueling's online check-in service, which is available through the airline's website or mobile application, is available to anyone who would rather have a digital-first experience. Up to one hour prior to the planned departure, travelers can use this option to choose their seats, manage their reservations, and get boarding tickets either at home or on the go. As an alternative, travelers can utilize the self-service kiosks or manned check-in counters in the departure hall when they arrive at the airport.In general, the airport employees pay close attention and offer support to make sure the check-in procedure runs well. In order to give themselves enough time for check-in, security screening, and immigration procedures—which can be especially hectic during the summer—international tourists are advised to be at the airport at least three hours before the departure of their flight.
Regarding luggage services, Vueling at Dubrovnik Airport has a policy that changes based on the destination and the kind of ticket bought. While checked luggage allowances vary by price class, passengers are normally permitted to bring one carry-on bag and one small personal item free of charge. Oversized items or additional baggage can be added at the airport counters or during the booking process for a cost. Modern baggage handling systems installed at Dubrovnik Airport reduce luggage loss and delays. Nonetheless, travelers can report any problems at Vueling's specialized Lost & Found office located within the terminal in the extremely unlikely event that their luggage is misplaced, delayed, or damaged. In order to improve tracking and expedite the adjudication of baggage claims, the airline produces a Property Irregularity Report (PIR), which guarantees that passengers are informed of the condition of their items.
Passengers traveling through Vueling at Dubrovnik Airport can enjoy a range of amenities designed to enhance comfort and convenience while waiting for their flights. One of the notable features is the availability of free high-speed Wi-Fi throughout the terminal, allowing travelers to stay connected, work remotely, or stream entertainment content without interruptions. Vueling also offers onboard Wi-Fi services on many of their flights, with various plans tailored to suit different needs, such as basic messaging access, one-hour streaming, or full-flight internet access. This connectivity ensures that passengers can remain productive or entertained during their journey.
