Alaska Airlines DEN Terminal operates from Jeppesen Terminal, East, Concourse C of the Denver International Airport (DEN). Ticketing options, check-in desks, and baggage collection are available to passengers in this terminal. Self-service kiosks are available for quick check-ins, and CLEAR Plus and TSA PreCheck accelerate security screening. Baggage fees are $35 for the initial bag and $45 for the second. Amenities at the terminal include free Wi-Fi, charging stations, family restrooms, and play area for kids. Dining includes Einstein Bros. Bagels and Elway's, and shopping outlets like Hudson News. Pet passengers are entitled to visit pet relief areas and may bring small pets aboard with them provided that there is compliance with some regulation. Besides, customers can utilize services like unaccompanied minor service, special needs passenger assistance, and one world alliance partner airline lounge access.
Upon reaching Concourse C, passengers will also locate the Alaska Airlines check-in area, which accommodates traditional counter check-in and easy self-service kiosks. Strategically located, these kiosks can manage large numbers of passengers and process check-ins, baggage tags, and boarding passes efficiently. It is also possible to check-in through the Alaska Airlines mobile app or website and is highly advised for those wishing to avoid terminal kiosks altogether. The check-in process usually opens 24 hours prior to departure and closes approximately 40 minutes before takeoff for domestic flights and 60 minutes for international flights.
Alaska Airlines has a full-service ticket counter for customers in need of help with buying tickets, changing flights, making upgrades, or coordinating travel problems. The ticket agents are trained to assist travelers with understanding fare rules, baggage requirements, and seat changes. Alaska also has special support for travelers with special needs, including wheelchair riders or unaccompanied minors. Passengers may also sign up for Mileage Plan, Alaska Airlines' frequent-flyer program, directly with the airline's personnel or through online channels.
Security screening at the Alaska Airlines terminal is made easy by the presence of multiple screening lanes, such as those reserved for TSA PreCheck and CLEAR members. These services enable eligible travelers to move more quickly through the security checkpoint, keeping their shoes, belts, and laptops on while undergoing the process. This minimizes the stress and wait time for passengers, particularly during rush hours.
After clearing through security, Alaska Airlines passengers have a broad range of amenities to choose from at Concourse C. The concourse itself has complimentary high-speed Wi-Fi access throughout, enabling passengers to work, stream, or surf as they wait for their flight. Power outlets and charging stations are located at many of the seating areas, including the gate lounges, making it possible to charge up devices before boarding.
For meals and refreshments, Concourse C has a variety of dining options from fast food to full-service restaurants. Local favorites or nationally known chains are available. They have quick bites for travelers with limited time or sit-down meals for those who have more time in their layovers. Various coffee shops and snack bars are also available for drinks and light snacks. Those interested in shopping can visit retail stores dealing in books, electronics, travel accessories, and gift items and souvenirs related to Colorado.
Alaska Airlines Terminal DEN baggage facilities at DEN are strong and effective. For checked bags, Alaska Airlines has a baggage claim zone on the east side of the terminal building. The passengers can easily check in standard-sized bags and oversized bags. Alaska's baggage policy is generally to provide one free carry-on bag and one personal item on board. Checked baggage fees normally cost $35 for the initial bag and $45 for the second, with fees potentially changing depending on fare class and elite status in the Mileage Plan. Special items, like sporting goods and musical instruments, can carry extra fees or be handled differently.