Allegiant Air AUS Terminal operates from the South Terminal at Austin-Bergstrom International Airport (AUS), a separate facility from the main Barbara Jordan Terminal. The South Terminal is a streamlined, efficient way to travel with limited services geared toward Allegiant's low-cost model. Passengers can purchase tickets online or in ticket counter mode within the terminal, typically open 2 hours before scheduled departures. Allegiant offers self-service kiosks and staffed check-in counters for boarding passes and baggage check. Baggage service is available for lost or damaged baggage through Allegiant's on-site web support and baggage service office. Flight information is displayed in the terminal, and live updates can be accessed on the Allegiant smartphone app. Customer service is offered on the airline website and terminal counter. Allegiant Air takes flight from the South Terminal at Austin-Bergstrom International Airport (AUS), providing an exclusive and efficient travel experience that differs from the primary Barbara Jordan Terminal. Addressed at 10000 Logistics Lane, the South Terminal can be reached via U.S. 183 South to Burleson Road. For arriving passengers at the Barbara Jordan Terminal, there is a free shuttle service available about every 20 minutes, moving people from one terminal to the other with a travel time of about 15 to 20 minutes based on traffic.
Within the South Terminal, travelers can experience a laid-back environment with all the necessary amenities. The terminal includes "grab and go" food and drink stations, an outside patio area to take in the Texas sun, and complimentary Wi-Fi across the building. Live music is offered Monday through Friday at specific times throughout the afternoon, emphasizing the city's title as the "Live Music Capital of the World. Allegiant Air offers ticketing services at the South Terminal, with hours to purchase tickets usually available for one hour after every scheduled departure. It should be noted that Allegiant does not accept money orders, checks, or cash at any airport location; transactions must be made using credit or debit cards. For check-in, travelers have several choices: online check-in is possible beginning 24 hours prior to departure, enabling travelers to confirm seat assignments and bag reservations prior to printing boarding passes. Mobile check-in through the Allegiant Air Terminal AUS app is also an option, offering easy, paperless boarding passes. Travelers who need an agent to print their boarding pass at the airport will be charged $5 per boarding pass, but this charge is exempt for travelers who are mandated to check in at the airport ticket office.
Passengers should report to the airport at least 2 hours before their intended flight departure. All passengers aged 18 years and above are required to present a valid means of identification, including a driver's license or passport.
As for baggage policy, all Allegiant Air Terminal AUS travelers can carry one personal item aboard for free. Carry-on bags and checked baggage are paid for, with lower prices if booked ahead of time in Allegiant's "Manage Travel" area. Airport prices are higher, so prepaying for baggage is advisable to save.
