Do You Want to Be Treated Like a Guest by the Crew? Hello! I just had an Air France flight from Air France EWR Terminal, and I was really delighted with the staff's service. Even amid a hectic evening rush, everyone was patient, polite, and professional from check-in to boarding. Statements were delivered in an easy-to-understand way by the multilingual gate staff. From the start to the finish, the whole thing was smooth and expertly managed. The trip got off to an excellent start thanks for their warm manner and care to details.