My favorite part of my trip to the Turkish Airlines Office in Houston was the exceptional customer service. I had to change my flight at the last minute for my recently planned holiday to Istanbul because of unforeseen circumstances. I was initially worried about the complexity and potential costs involved, but as soon as I walked into the office, the friendly and knowledgeable staff put me at rest. The representative listened carefully to my situation, carefully reviewed all of my options, and made the process of changing my schedule simple. They not only found a solution that satisfied my trip needs, but they also gave me information.
