Hello, I had to reschedule my flight recently, and the United Airlines Hanoi Office made it a breeze. The personnel was very patient, going through my choices in detail, such as rescheduling fees and other routes. In contrast to online changes, where uncertainty tends to arise, their instructions were clear and professional. They assisted me in choosing a new flight that would fit my schedule perfectly, with little disruption to my plans. I also valued their help in processing refund requests. Their effectiveness spared me time and effort, and the experience was enjoyable. Waiting time at the office was minimal, and I was given immediate attention. In the event of needing to change your schedule or cancel a flight, I would suggest that you should try the Hanoi Office. They have a very professional attitude and very good customer service that makes them a dependable option for flight changes.
