Last year, a close friend of mine was in a minor car accident. What surprised both of us wasn't the incident; it was how fast his insurance claim got processed. No long calls, no waiting for a human adjuster, and certainly no weeks of silence. It was all handled within hours, thanks to AI.
That experience made me curious, so I dug deeper. Turns out, AI is now doing the heavy lifting in claims processing, automating document verification, detecting fraud patterns, and even estimating damages using computer vision. It’s reducing human error, speeding up approvals, and making the whole system way more transparent.
For insurers, it means lower operational costs. For customers, it means less frustration and faster resolutions.We recently explored how AI is transforming the insurance space
