I had a very good experience when I recently visited the Egyptair Airlines Addis Ababa Office Staff members were welcoming and ready to help as soon as I walked in. Because of the friendly environment in the office, talking about travel plans is easy. I had a few inquiries concerning baggage allowances and wanted assistance booking a travel. The staff made sure I understood all of my options and gave me extensive information, demonstrating their immense knowledge. My trip arrangements were smooth because they even assisted me with the online check-in procedure. Their dedication to providing excellent customer service was what most struck me. They took the time to answer all of my questions and provided extra services like help with visas and options for airport transfers.