We recently went to the Turkish Airlines Manchester Office in England and were surprised by the excellent service. We asked several questions regarding connecting flights and baggage, and the representatives answered patiently, politely, and amazingly informatively. They explained each step of the process to us and even rearranged seating to have us sit together on the flight. Their hospitality treated us as important customers, not mere ticket numbers. It's obvious they are passionate about providing a high level of service. With their assistance, our holiday started hassle-free and with a positive attitude. We will never forget the professionalism and friendliness of the Manchester office staff. Turkish Airlines has certainly gained the loyalty of our family.