As an owner of a small company shipping regularly to Taiwan, I ship my goods via EVA Air's cargo service through Amsterdam, and their local office has been a godsend. They are efficient, knowledgeable regarding customs requirements, and highly responsive. I went to the EVA Air Amsterdam Office In Netherlands at the World Trade Center with some documentation and transit questions. Within minutes, they gave me all the information I required and assisted in setting up my cargo booking. They even contacted me by email the following day to verify tracking information. It's obvious that they care about long-term relationships and accuracy and punctuality. Compared to having to deal with general call centers, it's so much more reliable to work with the Amsterdam team face-to-face. I've had zero delays and no goods damaged to date, which is unusual with international shipping. If you're shipping between Asia and Europe, EVA Air's local service is worth every penny.
