My experience at the British Airways New York Office was brief but good. On a recent trip, I experienced a problem with my baggage, and the staff promptly assisted me in submitting a claim. They told me that the problem would be fixed and promptly provided me with updates. The staff was really helpful in keeping me updated at every stage, and the office is kept up nicely. Additionally, I was grateful that they gave me the airport baggage claims contact details. It was evident that the staff at this office is committed to offering top-notch customer service and making sure that passengers are looked after.